symantec endpoint protection manager password reset tool

The best practice is to create a Windows PE CD or UFD immediately after the recovery tools have been created. To decrypt an encrypted disk using the client administrator authentication, use 'Help Desk Recovery' (for connected clients), or 'Advanced Help Desk Recovery' (for never-connected clients).Īs a best practice, you must create the customized Windows PE for recovery immediately after installing the client software. A customized Windows PE CD or UFD is the only way to recover your data when you cannot start your operating system.To recover the pre-OS screen of the client computer when a user fails to authenticate at pre-OS or the pre-OS screen is unavailable.To restore the previous master boot record (MBR) of the client computer, after you have restored the computer from a volume backup.You can use a customized Windows PE CD or UFD in the following ways:

When in doubt, contact Symantec Encryption Support for further guidance. Attempt to copy the data off of the disk, rather than decrypt the drive as the first step. If the data on the encrypted disk is important, we recommend first making a sector-by-sector, or 1:1 clone of the disk and work off of the copy. Attempting to modify the disk could cause irreversible damage to the filesystem so proceed with caution. TIP: Before attempting to fix the system, first attempt to authenticate the disk, and copy any needed data off. Creating a customized Windows Preinstallation Environment (Windows PE) CD or UFD (USB flash drive) provides a bootable recovery tool that can be used for recovery purposes. When an encrypted system fails to boot to the Windows operating system, recovery of data becomes the primary goal. Best Practices for creating Microsoft Windows Preinstallation Environment ISO for recovery

Symantec endpoint protection manager password reset tool